Security & Privacy Guidelines for Ashley Madison®

Here’s how to protect yourself and stay secure when enjoying Ashley Madison:

Cardinal Rules of Online Safety:

1. Never Send Money: Scammers thrive on your willingness to help. No matter how convincing their story, never send money to someone you’ve only met online. Whether it’s for an emergency, travel costs, or an “investment opportunity,” it’s almost always a scam.

2. Never Share Personal or Financial Information: Protect your privacy. Don’t share sensitive details like your bank account numbers, Social Security number, full name, or home address. Scammers can use this information for identity theft or fraud.

3. Never Trust a Quick Investment Offer: If someone tries to push you into an investment opportunity—especially involving cryptocurrency—it’s a huge red flag. Scammers often use fake apps or platforms that are designed to steal your money, so never download unfamiliar apps. Take your time, do your own research, and only invest through trusted, legitimate sources.

Protecting Your Personal Info:

• Get to know Members first: Don’t rush to share personal details like your full name, email, or phone number. Ensure your connection’s story is consistent.

  • Watch out for Members who live long distances away, especially if they are asking for financial assistance or requesting your personal information.

  • Until trust is established, we advise all Members to remain on Ashley Madison before sharing any personal information that would enable off-platform contact.

• Photos: Avoid using photos that are also posted on social media. These may help identify you.

• Sensitive info: Never share home addresses, credit card numbers, or government IDs. Be cautious of anyone who asks for any of these.

Keeping Your Account Secure:

• Strong passwords: Use different, strong passwords for your account and devices you use to access Ashley Madison. 

  • Avoiding predictable patterns: Don’t use personal info like names or birthdays.

  • Creating a passphrase: Combine random words or phrases that are easy to remember but hard to guess.

  • Avoiding common passwords: Don’t use easily guessed or compromised passwords.

  • Using a password manager: It helps generate and store complex, unique passwords for each account.

• Public devices: Avoid logging in from public or shared devices. If you must, don’t save your login info, then clear the browser history afterward.

• Two-factor authentication (2FA): Activate this feature in your settings for extra security. More info

Staying Private:

• Use a separate email: Create a dedicated email for Ashley Madison. Avoid using your personal or work email.

  • Gmail, Outlook, Yahoo, and other companies offer free email addresses and don’t require an address to create an account.

• Incognito browsing: Use incognito or private tabs for added privacy, and clear cookies and browsing history after each session.

Watching for Red Flags:

• Suspicious behavior: Be wary of anyone rushing off-site, requesting personal or financial details, or asking for money.

  • Remember that interactions that take place outside of our platform can’t be moderated or reviewed for suspicious activity, e.g.:

    • Phone calls

    • Video calls

    • Third-party messaging services (like gChat, WhatsApp, SnapChat, Facebook Messenger, Skype, etc.)

• Fake profiles: If someone seems suspicious, offensive, or fraudulent, report them, so we may investigate. To report a profile, tap on the three dots icon in the top-right corner when viewing another member’s profile and tap Report.

Avoiding Scams:

• Verification scams: Only Ashley Madison will direct you to our third-party ID verification service to verify your identity. Learn more

  • Historically, fraudulent ID verification sites have included, but are not limited to:

    • GSA

    • GPA

    • AM Pass

    • OPCID

    • Jumio

    • Green ID

    • Verification ID

    • AM ticket

    • hookup ID

    • meet up ID

    • Trulioo ID

    • More

• Payments: Only Ashley Madison will request payment for Credits or subscriptions on our website or mobile applications (Android or iOS).

• Phishing emails: Be cautious of emails asking for personal details. Report any suspicious emails to our support team and always check that emails are from Ashley Madison. 

  • Authentic emails from Ashley Madison should contain the following:

    • Our logo in the header;

    • Your account information, including your unique profile number, at the bottom of the email; and

    • The domain will always be from:

      • @ashleymadison.com, or

      • @[WORD].ashleymadison.com (e.g. email.ashleymadison.com)

        • Even slight differences in the spelling of ”ashleymadison.com” (even a hyphen, dash, or period) is an indicator that the email isn't authentic.

Reporting Suspicious Behavior:

• Ashley Madison takes fraud very seriously, and relays suspicious activity reported by Members to relevant investigative agencies.

• If you think a profile might be fraudulent – e.g., their behavior violates our Code of Conduct, is suspicious, offensive, harassing, threatening, fraudulent, or involves a request for money or an attempt to sell a product or service – please report it so we can investigate accordingly.

  • To report a profile, tap on the three dots icon in the top-right corner when viewing another member’s profile and tap Report.

Stay safe, use your best judgment, and enjoy your experience with confidence.

PLEASE NOTE: WE DO NOT PERFORM CRIMINAL BACKGROUND SCREENINGS.

More Fraudulent ID Verification Sites

Remember: this is not a comprehensive list and fraudsters create new names every day. Ashley Madison does not ask Members to pay for any kind of verification or authentication services. Period. Be cautious!

• ACC License

• Anti-cybercrime license (ACCL)

• Assurance dating number pass

• Bookdate safety service

• CAHP online global check

• CAHP online global checkassurance

• Catch up ID

• Certified matching agreement

• CMA agreement

• CMA approval dating

• Cybersecurity license

• Datebook ID

• Dating arrangement protection international

• Dating permit

• Daters pass

• Daters protection certificate

• Daters protection protocol

• Discreet hookup navigator

• Discreet hookup vaccinator welfare assurance

• Discreet ID clearance

• Discreet meetup ID

• Discreet self card

• Easy date verify

• Epicpersonals.com

• EUT meetups

• Fake hookup ID generator

• FWB clearance ID

• FWB clearance pass

• GCSP ID

• GDPD dating

• Global abuse and violence meetup security protection (GAVMSP)

• Global clearance ID

• Global crime and safety protection

• Global dating assessment

• Global match protector

• Global security assessment

• Govsid admin verification

• Govsid ID

• Green ID for dating

• Hookup Form

• Hookup ID

• Hookup ID badge

• Hookup management services

• Hookup safety form

• Hookup security ID

• Hookup verification clearance

• Human Care Awareness Program

• Human Care Sexuality

• IMID pass

• Infinite safety meetup

• International Dating Meetup Protection

• International meetup ID pass

• International meetup protection

• Jumio Hookup ID

• Jumio ID

• Legit meetup ID

• Legit pass security

• Liaise ID clearance

• Merit ID protection

• Metatrader 5

• Moonfinity protection ID

• My hot hookups

• Noondark dating protection international

• NSA affirmation ID

• ODP clearance

• ODP ID

• Online dating protector

• Online health dating pass ID

• Online meetup badge

• Online protection agreement

• Online security agreement

• Online security clearance certificate

• Onfido agreement for dating

• OSA agreement

• OSMA card

• Passdateverify

• Permit hookup ID

• Plenty of Fish security dating certificate

• POF safe dating certificate

• POF safe dating certificate

• Police security hookup ID

• Privacy dating agreement

• Private dating pass

• PDP card

• PDP dating card

• Safe and single verification

• Safe casual dating ID

• Safe dating certificate

• Safe dating clearance

• Safe dating verification

• Safe date ID

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• Safe meet ID

• Safeness ID

• Safe Secure ID (SSID)

• Safe Secure Identity Protection

• Safe x dating

• Safety daters pass

• Safety meetup care

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• SMD ID card

• SDA Process

• Secure casual meetup number

• Secure couples agreement

• Secure dating international

• Secured dating arrangement protection

• Secured meet campaign

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• Secured meetup campaign.org

• Secured online dating

• Securedmeetcampaign.org

• Secure online dating

• Security Dating Arrangement

• Security dating certificate

• Security dating arrangement

• SnapChat dating ID

• Spiv ID

• Together Networks ID

• Trulioo Gold Pass ID

• T advisor verification system

• Verifymeetups.com

• Welfare AM assurance

• Welfare assurance

• Welfare DHN assurance